Shipping

Delivery times and costs

We ship in Italy and all over Europe.

Delivery times and costs vary according to the country of destination.

ITALY AND SPAIN
> 5,99 € + IVA (Italy - excluded Sicilia and Sardegna | Spain)
> 7,99 € + IVA (Italy - Sicilia and Sardegna)
> Within 24/72 h from the time of shipment
Free shipping for orders over 69,00 €

EUROPE
> 19,00 €
> Within 48/72 h
Free shipping for orders over 99,00 €

Impossibility to ship products

If the purchased products cannot be shipped (due to lack of goods, damaged goods, etc ...) the customer can choose between:

• The replacement of products;
• The refund;
• Receipt of a coupon code of the same value to be used for subsequent orders.

The customer will be contacted by us and, in this case, the shipment will be made as soon as an agreement is reached.

In case of no response within three working days, we will proceed with the refund of the entire order or the refund of the products listed above and the shipment of the remaining order.

In case of pre-ordering a product

The entire order will be shipped once the pre-ordered product is available. Expected shipping time is usually around one business week. In case of impossibility of supply, or if this has to take place in a long time, the customer will be contacted to agree on other options (replacement with other products, or the refund of unavailable products or the entire order placed, if already paid).